On October 26–30, SROA will host its 37th Annual Meeting and its 1st virtual meeting. Like prior annual meetings, there will be a keynote presentation, general presentations and workshops.
John Cashion, practice director at The Ritz-Carlton Leadership Center is this year’s keynote speaker. On Monday, October 26, Cashion will speak about how to create memorable customer service using The Ritz-Carleton Hotel’s award-winning, transformational business practices. In his “Excellence in the Patient Experience” presentation tailored for SROA members, Cashion will discuss internalizing applicable processes and systems; how to select, onboard and reward talent; the importance of leader, provider and patient engagement and strategies to personalize the patient experience; and creating patient advocates through empowerment.
Anne Hubbard, ASTRO’s director of health policy, will give a presentation on the “RO Model” on Tuesday, October 27. In this key session, attendees will gain greater understanding of the RO Model episode-based payment methodology, quality measures and monitoring requirements. Hubbard will also underscore ASTRO’s concerns and advocacy associated with delaying the RO Model implementation date and reducing the related payment cuts.
On Wednesday, October 28, Dr. Kim Clarke will present “American Cancer Society––Cancer Research Insights from the Latest Decade.” She will explain how advances in treating cancer through more personalized approaches are continuing to emerge and health equity’s role in cancer treatment. Despite the significant progress cancer researchers have made over the last decade, she will discuss how many unanswered questions remain about cancer.
Craig Mckenzie will present “The Coming Age of Artificial Intelligence in Medical Dosimetry” on Thursday, October 29. McKenzie will introduce attendees to some of the basic fundamentals of AI, review examples of AI’s impact on other industries and help attendees become more aware of how AI may impact medical dosimetry and radiation oncology’s future.
There are two general sessions on Friday, October 30. In the morning, Mark Coticchia will present “Driving a Culture of Innovation: Best Practices, Challenges, and Lessons Learned.” He will discuss how all care professionals should understand that innovation is an important approach to problem solving that can address many emerging needs in healthcare. When addressing a need, it’s important to explore multiple solutions, not only high-technology advances. Coticchia will also explain how seeking varied contributors and viewpoints when advancing an innovation project can help ensure a solution must meet address multidisciplinary factors in order to be adopted and ultimately prove valuable.
On Friday afternoon Dr. Malika Siker will present “How You Can Help Advance Equity, Diversity, and Inclusive Excellence in Radiation Oncology.” Dr. Siker will talk about key terms like race and structural racism and the lack of diversity in health care. Attendees will learn three key takeaways: while race is a social construct, racism is real and contributes to health disparities; to improve health disparities, efforts are needed to dismantle structural racism in health care and improve workforce diversity; and from self-directed learning to developing department initiatives, there are many ways we can work toward inclusive excellence in health care.
Don’t miss the may learning and networking opportunities at this year’s annual meeting.